Unlimited Support And Site Maintenance
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Unlimited Support And Site Maintenance

Unlimited Support And Site Maintenance

Unlimited Support And Site Maintenance

Our Support team is happy to provide technical support and perform free updates for your site. This is a free service for the life of your hosted solution. Requirements are added to a general queue and addresed in the order received according to the following priority.

  1. Bugs & Production Errors.
  2. Approved Labor & Demand Requirements.
  3. All Other Requirements.
There are five primary types of support:
  1. Free - Any requirement that takes less than 1/2 hour to complete and does not require programming or specialty graphics work.
  2. Billable - Any requirement that takes longer than 1/2 hour to complete or requires programming or specialty graphics work. Billable requirements are estimated and billed for actual labor at our standard labor rate.
  3. Concierge - Any custom requirement beyond the scope of design and hosting your account. Concierge services are billable.
  4. Demand - Any requirement (free or billable) that you request us to complete on an expedited schedule ahead of other requirements in the general queue and/or at a specific date or time. Demand updates will incur a processing fee equal to one hour of labor plus any actual labor charges.
  5. Phone Support - We provide 24x7 free unlimited email and call-back phone support to help with any problems or questions regarding your site. Call-back phone support is at our own discretion, this helps us keep our costs (and yours) down.

All of the following services come standard with EVERY solution, click here for a free quote!

Web Site Development

• Rapid Site Planner • Web-based Administration • AJAX Programming • Custom Professional Design • Online Forms • Zip Image Gallery • Custom Applications • Blog • CAPTCHA Verification • WYSIWYG Content Management • Google Maps • Classified Ads Module • Custom RSS News Feeds  • Calendar Module • Postal Code Radius • Web Content Development • Custom Reporting • User Login/Registration • SQL Server Database • Custom Professional Logo • Database-driven pages • ASP Language  • External Business System Integration 

Web Site Hosting

• Domain Email Accounts • Web-based Email • Automatic domain renewal • Streaming Media • Online Image Editor • Site Activity Statistics • Unlimited Support And Site Maintenance • PDF Writer • Generous Data Transfer • Domain Back Order • Daily Backup • Dynamic Capacity • Generous Disk Storage • Powerful high end servers • No long-term commitment • Online Spell Checker • Professional data center • Free Domain Registration 

Internet Ecommerce

• Inventory Management • Real-time Shipping Calculations • Secure Shopping Cart • Integrated Sales Tax • Google Base • Wholesale Pricing • Full HTTPS/SSL Support  • Related Products and Cross-selling  • Wish List Module • PDF Order Confirmations • Google Checkout • Customer File Upload • Downloadable Goods & Products • Batch Product Import • Recurring Billing • Price sensitive options • Order Processing Center • Real-time Credit Cards And Payment Gateways  • Keyword and Advanced Searching • Merchant Account • Discount Notifications • Automated Email Confirmations • Sell AdWord Style Advertising • Offline Credit Card Processing, Checks and Phone Orders  • PCI DSS - Payment Card Industry Data Security Standard • CRM - Customer Relationship Management • Product Categories • Status Update Emails  • Date Driven Products  • Thumbnails and Large Image Views  

Internet Marketing & Promotion

• Basic Search Engine Optimization • HTML Catalog Generation  • Online Coupons and Gift Certificates • Customer Rewards  • Sitemap Submission • Automated Link Building • DMOZ Wizard • Search Engine Submission • Newsletter Bulk Mailer • Custom Browser Icon (Favicon) • Mailing List • Web Branding • Keywords In Title Tags  • Federal Trademark/Servicemark Application • One Click Featured Products • Customer Categories • Search Engine Tracking • Cost-per-Click Tracking 
Unlimited Support And Site Maintenance
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